Media365
A California woman has been receiving hundreds of huge Amazon packages that she never ordered after a Chinese seller called Liusandedian used her address as the return destination. Identified only as Kay, the woman has been receiving these packages for over a year. The volume has been so overwhelming that she has had to stack up these boxes in her driveway just to keep things somewhat organized. She is struggling to park her car in her property due to the sheer number of packages piled up there.Months turned to a year, but Kay did not stop receiving these packages. “I couldn’t even get my mother in the house…it’s just been another form of he**,” she said, referring to her 88-year-old mother, who is disabled, as reported by ABC 7.“And every time I was absolutely assured this will stop… you won’t get any more of these packages, you’ll hear from us in 24, 48 hours…” Kay said.Liusandedian appears to sell seat covers that are tailored to fit various models of Sedans and SUVs. In many cases, the covers didn’t fit, and customers said they had to pay out of pocket to send them back to the company’s so-called “return center.”Kay said Amazon has left her to deal with the problem on her own, advising her to give away the packages, donate them, or return them via USPS or FedEx. Amazon, however, disputed that claim, stating it never suggested she took the boxes to USPS or FedEx.“Why is it my responsibility to get rid of this, when your seller is not following your rules, Amazon?” she told ABC7Amazon policy says international sellers must either give a US return address, offer a returnless refund, or provide a prepaid international return label within two days. If they don’t respond, Amazon can refund the buyer and charge the seller.Liusandedian has appeared to circumvent the policy by providing an address that was Kay’s to avoid losing all proceeds from the sale or covering the cost of shipping the item back to China.\Amazon also requires third-party sellers must list a physical address on their profile, but it doesn’t have to be in the US.Instead, this has led to customers being stuck with a bill. “This is thousands of dollars they’ve paid to send these boxes back to my house!” Kay said as those boxes were finally removed.
