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Punjab National Bank (PNB), on the occasion of it’s 131st Foundation Day introduced 34 New Products to enhance digital services, inclusive banking and customer services
Speaking on the occasion, M. Nagaraju, Secretary, Department of Financial Services (DFS), commended PNB for its innovative product offerings, highlighting their significant contribution to deepening financial inclusion and enhancing customer experience.
He also appreciated the bank’s proactive initiatives in promoting cyber awareness among citizens, reinforcing its commitment to secure and responsible banking.
Ashok Chandra, MD & CEO, PNB, said, “PNB has been a cornerstone in India’s development, offering credit across every sector and ensuring financial inclusion throughout the nation. Our initiatives have supported the underprivileged, empowered citizens, educated the youth, increased farmers’ income, and fostered entrepreneurship—all aligned with the vision of a Viksit Bharat by 2047.”
As a customer-first bank, we are continuously refining our grievance redressal system, improving call center operations, and leveraging QR codes for effective customer feedback to enhance service quality,” he added.
Published – April 16, 2025 10:06 pm IST
