SBI outage: Users report online banking and UPI service issues

FILE PHOTO: State Bank of India services are facing an outage with users reporting issues with their mobile banking services.
| Photo Credit: Reuters

State Bank of India services are facing an outage with users reporting issues with their mobile banking services. The bank had informed users about the scheduled outage on X a few hours ago. 

“Due to Annual Closing activities our digital services will be unavailable between 1 pm and 4 pm. We request you to use UPI Lite and ATM channels for uninterrupted services,” the notice stated. 

However, according to Downdetector users started reporting issues since around 9 am with 897 reports filed post 1 pm at the peak. Around 65% of the issues reported were related to mobile banking, 30% were related to fund transfer and 5% were related to ATM withdrawals.

The National Payment Corporation of India or NPCI also informed users on X that some banks might be affected by an outage due to the closing of the financial year saying they are “working with the concerned banks for necessary redressal.”